Faversham Optical Ltd
The Online Opticians
Welcome to the Home of Retro EyewearHead Office
Faversham Optical Ltd,
We are sometimes out and about making deliveries so you may get an answerphone. Please leave us a message and we will get back to you.
Faversham Optical was founded in 2009 by Dispensing Optician Chris Richards BSc FBDO.
Initially providing training to optical professionals and practice managers. We also provide management consultancy and advice to a range of optical companies in the South East.
In 2013 we branched out into online spectacles as we feel that there is an opportunity to provide quality spectacles and sunglasses at a fraction of the usual high street price. Our aim is to cut prices, not quality.
All spectacles are made in the UK and sourced through UK suppliers.
Every order is personally checked by myself before dispatch. I am a qualified Dispensing Optician with over 25 years experience in Optics as a Manager, Regional Manager, Practice Director, Company Director, Optical Management Consultant and Lab Technician.
Terms and conditions
Faversham Optical Ltd cannot be held liable for any issues arising from incorrect prescription entry or other data entry, an incorrect prescription supplied by your optician, incorrect lens or frame selection, frame fitting, damage to frames or lenses caused by self adjustment or adjustment by your optician, items lost in the post or never received at Faversham Optical Ltd or any other unforeseen circumstance.
Faversham Optical Ltd undertakes to reglaze your frame on the basis that the frame is sound and suitable for re-use and the lens type ordered. We will return all orders that we cannot complete due to damage. If in the unlikely event we damage your frame we will contact you to arrange a solution.
Occasionally items may be out of stock or discontinued by the supplier in which case we will contact you to offer a solution. See our terms and conditions for full details.
We are required by law to collect your personal data, including name, address, date of birth and any relevant medical details such as your prescription. In order to order online from us we also need your email address. You can manage your preferences in your account. Our only electronic marketing through our website is via our newsletter which you can unsubscribe from at any time via your account.
We will never share your data with anyone else. We work in conjunction with Volusion who provide our website and are fully GDPR compliant. We have no access to card details or to payments in any format. These details are processed via Volusion and First Data Merchant Services.Feel free to follow us on social media on facebook, twitter and instagram.
We welcome any feedback on our customer service, website etc. Please contact us via sales@favershamopticalcom
Christopher Richards BSc FBDO
Faversham Optical Ltd