Postage & Packaging is simple, no matter what you order it will cost £3.95. So whether you order 1 pair or 20 pairs, P&P will be the same. Alternatively we can post your order by Recorded Delivery which will require a signature on delivery.
All orders are securely packaged and spectacles are supplied in a hard case with a microfibre cloth. Your receipt will accompany your order. Most spectacles and accessories will fit through a standard letterbox although if you have a particularly narrow box or the frame requires a deep case it may not fit through.
Sorry we cannot be held liable for anything that goes missing in the post.
Delivery times will vary depending on the complexity of the order but as a guide we aim to have your order in the post within 3 working days for stock single vision lenses. Within 7 working days for most custom made single vision lenses, bifocals and varifocals. Within 14 working days for everything else including all rimless spectacles. If your order is delayed for any reason we will inform you by email as soon as we are aware of the delay. Please be aware that this is for guidance only and not a promise of delivery within these times but in most cases the times above will be accurate.
***Please note that due to a recent spate of fraudulent online orders we are currently shipping to the UK only***
***Any order that fails our fraud checks will be automatically cancelled and the card refunded. The relevant credit card company will also be informed and the police where appropriate***
If you would like an order shipped abroad please contact us first via firstname.lastname@example.org thanks for your co-operation.